Success Story

Daffodil helps NeGD modernize a health tracker for rural child care centers as a part of the Digital India Initiative

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The National eGovernance Division (NeGD) is a business division under the Digital India Corporation. It supports the Ministry of Electronics & Information Technology (MeitY) in programme management and implementation of e-Governance projects & initiatives at both central and state level. NeGD develops a range of digital solutions for various urban and rural causes. Some of the successful executions under the Digital India initiative includes  the National Academic Depository (NAD), MyGov platform, Academic Bank of Credits, etc. 

  • 12 lakh registered AWCs
  • 30% decrease in the downtime
  • 2X faster release cycle

Business Situation

Anganwadis are courtyard shelters spread across suburban and village districts of India that function as rural mother and child care centers. The NeGD had developed Poshan Tracker, a mobile and web-based application that Anganwadi Workers (AWWs) use to track the health and nutritional stats of several categories of beneficiaries such as lactating mothers, adolescent girls, toddlers, etc.

Poshan Tracker, in its existing state, was a small-scale solution and had only been rolled out to a limited number of village districts in India. NeGD’s original aspiration for this application was to enable thousands of Anganwadi Centers (AWCs) spread throughout the country to improve the lives of mothers and children.

NeGD was on the lookaround for a digital solutions partner who could reengineer Poshan Tracker to track a nationwide database of health stats. The company chose Daffodil for its successful track record of achieving economies of scale in digital solutions by leveraging the latest cutting-edge technologies.

Daffodil analyzed the existing capabilities of Poshan Tracker. It took into consideration NeGD’s vision for the application, and determined the following key expectations for the modernized solution:

  • Accommodate usage by hundreds of thousands of AWWs
  • Scale up the application for tracking of crores of beneficiaries across thousands of Indian village districts
  • Eliminate errors faced by AWWs when logging into the application
  • Provide the facility to migrate beneficiary information from one Anganwadi Center (AWC) to another without redundancies or data distortion
  • Integrate beneficiary grievance redressal systems and state-level help desks for AWWs
  • The application must generate detailed nationwide and state-wide reports with charts and graphs for perusal by higher-ups in the Ministry of Women & Child Development (WCD)

The Solution

Team Daffodil implemented a range of enhancements in the Poshan Tracker so that it could help vastly scale up user and health data volumes, enhance reportage, and improve grievance redressal. The application was enhanced in the following ways:

Services Scaled Up

The team migrated the application to the AWS cloud to allow scalability. After this enhancement was made, thousands of AWCs can create logins for their AWWs and Anganwadi Helpers (AWHs) for collecting nutritional data from mothers and children. Additionally, the application now has the capability to store millions of beneficiary health profiles.

Efficiency Measurement And Growth Monitoring

AWWs can record the health details of beneficiaries such as height, weight, diseases, stunting, signs of malnourishment etc. Based on whatever nutritional shortages the beneficiaries face, AWWs can allocate vaccinations, Take Home Ration (THR) and Hot cooked Meal (HCM). The health improvements in beneficiaries are recorded and charted in the Growth Monitoring module. The positive outcomes for beneficiaries are then presented as the Efficiency Measurement on the application and the Anganwadi initiative itself. 

Intuitive Reporting

All activity related to AWCs, AWWs and beneficiaries that take place through the application are monitored and recorded. While a public dashboard on the Poshan Tracker website gives a transparent view of the services rendered, the Daffodil team has ensured that more comprehensive and detailed reports can be generated. 

These reports contain bars, comparative charts and drill down analytics of every service delivered and related improvements in the health of beneficiaries. The WCD can use these reports to ascertain where their initiative is lacking and how the service delivery can be improved and spread wider. There are daily, monthly, and quarterly reports that can be generated with the authorized national or state-level WCD login.

No Redundancy Or Distortion

With improvements done to the Document Management System (DMS) of the application, beneficiary data migration has become seamless. Large volumes of data can be migrated from the systems at one AWC to another. Despite extremely heavy packets of data being transmitted, there is no data distortion as a formerly lossy compression mechanism has been eliminated. The data is clean and free from redundancies at all phases in the transmission.

Grievance Redressal And Smoother Login

Our team has reduced the payload, latency, and caching time related to the login page on the application. This allows users to login to the application without facing any errors or the need to retype any details. 

A new grievance redressal system has been integrated into the application for beneficiaries as well as AWWs. A new ticket can be created on the web application by beneficiaries without a login, while AWWs can do so via the mobile application. Every stage in the ticket’s escalation can be tracked.

The Impact

Using the reengineered Poshan Tracker, over 12 lakh registered AWCs and their services are being supervised and monitored for potential improvements. Meanwhile, over 11 lakh beneficiaries consisting of pregnant women, lactating mothers, and children were able to enhance the state of their nutritional health.

  • 12 lakh registered AWCs
  • 30% decrease in the downtime
  • 2X faster release cycle

“The launch of POSHAN Tracker resulted in over 14.05 lakh downloads of apps by  anganwadi workers.  Over 7.08 crore beneficiaries have on boarded the app, over 1.24 crore take home ration (THR) have been monitored and 68.79 lakh hot cooked meals (HCM) have been tracked.” 

-Business Standard on May 14, 2021

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