eCommerce Development
Services

Disruptive tech solutions to simplify customers' journey and engage shoppers in new ways

• Voice Commerce Solutions

• Shoppable Videos

• Real-time Multilingual Chat

• Robotic Process Automation

• Asset Tracking Solutions

• Live Video Streaming Solutions

• Custom Retail Solutions

• Voice Commerce Solutions

  Redefine shopping experience with voice-enabled interactions

  Daffodil’s voice commerce solutions enable e-retailers to integrate their eCommerce stores with popular voice assistants platforms such as Amazon Alexa, Google Assistant, Microsoft Cortana, and Google’s Smart Displays.

  • Open up a new touch point for your eCommerce store
  • Engage your users before selling
  • Deliver an experience that's visible, personal and delightful

  

• Shoppable Videos

  Turn your video content into point-of-sale

  Driven by AI, shoppable videos automatically recognize the products showcased in a video and provides direct-from-video purchase opportunity to your viewers, eliminating the various stages of the buying process.

  • Accelerate buying decision of visitors
  • Turn passive viewers into active consumers
  • Deliver interactive customer experience

  

• Real-time Multilingual Chat

  Unshackle language barriers and transform your customer support

  Daffodil Software has developed a real time multilingual chat application which is powered by Amazon ML and PubNub and can be seamlessly integrated with any eCommerce technology ecosystem.

  • Enhance CSAT by communicating better and resolving customer queries faster
  • Curb operational cost incurred by hiring native agents
  • Boost first-response rate by up to 75%

  

• Robotic Process Automation

  Create efficiencies at large scale through digital workforce

  Daffodil’s RPA services offers retailers an effective way to automate processes such as vendor on-boarding, refund management, return processing, reconciliation, customer support, etc, as well as business-specific processes such as HR, supply chain, finance and accounting, etc.

  • 30-70% reduction in operational costs by automating repetitive manual tasks
  • Get more done in less time. Clone rapidly and scale within a matter of hours
  • Increase compliance, auditability & consistency with standardized processes

  

• Asset Tracking Solutions

  Maintain 100% visibility of your inventory and assets

  Daffodil software has developed an Automatic Identification and Data Capture (AIDC) solution that leverages RFID & Beacon technology to quickly scan and catalog all the products in an inventory. Tagged items can communicate with warehouse software and automatically document their own arrival and exit from the warehouse.

  • Increase inventory accuracy by upto 95% with item level tagging
  • Save hours of manual effort of carrying out physical stock checks
  • Reduction in order entry errors (less manual intervention) & improved employee productivity

  

• Live Video Streaming Solutions

  Engage your audience with immersive live interactions

  Daffodil’s live video streaming solutions enable eCommerce businesses to elevate their customer engagement strategy by seamlessly streaming events in real time with unmatched quality and scalability.

  • Live videos can be streamed on the web or mobile to select audience
  • Using live chat within the video, users can interact with product experts
  • Run promotions in real-time

  

• Custom Retail Solutions

  Elevate your brick and mortar store

  Augment your in-store services with custom retail software solutions that include mobile applications, VR/AR applications, self-service solutions, front and back office automation, ecommerce store migration, legacy system modernization etc.

  • Build custom solutions on Magento, Drupal or Shopify platforms
  • Automate your supply chain with a customized ERP solutions
  • Custom software engineering to transform your vision into a market ready product