Custom CRM Development Services

Trusted by:

Daffodil software clients - Samsung
Daffodil software clients - Nokia
Daffodil software clients - Denso
Daffodil software clients - Pramerica Insurance
Daffodil software clients- Reserve Bank on India (RBI)
Daffodil software clients - Negd

Why choose Daffodil as your custom CRM development company?

Custom crm development company

CRM development services we offer:

CRM consulting
CRM consulting

We specialize in helping businesses define their ideal CRM strategy, meticulously selecting platforms tailored to unique needs and goals. Our experts conduct in-depth analyses of your current processes, identifying areas for improvement to optimize workflows. With a focus on successful adoption and maximum ROI, we provide expert guidance on implementation, integration, and customization.

CRM implementation
CRM implementation

Streamline your operations with our CRM implementation services. Our skilled experts, well-versed in utilizing tools such as Salesforce, HubSpot, and Microsoft Dynamics, adeptly handle the installation and configuration of your chosen CRM platform. They ensure accurate data migration from various sources, guaranteeing a smooth transition and uninterrupted access to customer data.

Custom CRM development
Custom CRM development

Our custom CRM development services focus on building functionalities and modules that address your unique challenges and fill gaps in existing platforms. We seamlessly integrate custom features with core CRM functionality, creating a unified user experience. From sales automation to customer service tracking, we tailor solutions for specific departments, ensuring your CRM aligns perfectly with your business objectives.

Mobile CRM solution
Mobile CRM solution

Extend your CRM capabilities beyond the office. With mobile CRM solutions, we enable your teams to access and manage customer data on the go. Through custom-developed mobile apps, we enhance productivity and responsiveness, enabling your staff to work remotely and stay connected with customers.

CRM integration
CRM integration

Connect your business tools seamlessly with our CRM integration expertise. We seamlessly connect your CRM system with essential tools such as accounting software, marketing automation platforms, and data analytics tools. By automating data exchange and eliminating silos, we provide a holistic view of customer information. Enhance decision-making and efficiency with streamlined workflows and interconnected systems.

CRM migration
CRM migration

Our experts guide you through a disruption-free transition to a new CRM platform. We develop comprehensive migration plans, ensuring data integrity and user confidence throughout the process. With ongoing support and training, we guarantee a smooth adoption of the new system, maximizing its benefits for your business.

CRM platform customization
CRM platform customization

Tailor your CRM platform to perfection. From field modifications to unique module creation, our customization services adapt existing platforms to your industry, business models, and operational needs. We craft custom dashboards, reports, and widgets to track key metrics and gain valuable insights. By automating tasks and workflows, we boost efficiency, freeing up your team’s time for more strategic endeavors.

CRM maintenance & support
CRM maintenance & support

Ensure the longevity of your CRM application investment with our maintenance and support services. We provide ongoing technical support, regular updates, and patches to address bugs and security vulnerabilities. With proactive monitoring, we identify potential issues before they impact your business, keeping your CRM running smoothly and efficiently.

Tired of one-size-fits-all CRM solutions? Build a customized CRM tailored to your business.

Our selected success stories

Building tailored CRM solutions for your unique business needs


Amplify your marketing strategies with our CRM expertise. We tailor CRM systems to support your marketing goals, ensuring seamless integration with marketing automation platforms such as HubSpot and Marketo. From customer segmentation to personalized communication, we optimize your CRM to enhance lead generation, nurturing, and conversion.

Lead capture

Capture leads effortlessly with custom CRM solutions. We design systems that streamline lead capture processes, integrating with various channels such as websites, social media, and events. Our goal is to ensure that your CRM becomes a powerful tool for identifying and nurturing potential customers throughout their journey.


Boost your sales initiatives through finely tuned CRM functionality. We align CRM systems with your sales processes, incorporating features such as pipeline management, deal tracking, and sales analytics. Daffodil builds solutions that empower your sales team to enhance collaboration, improve customer interactions, and boost overall sales performance.


Empower data-driven decisions through seamless reporting capabilities integrated into your CRM. We customize reporting modules, ensuring you have real-time insights into key performance indicators. From sales forecasts to customer behavior analytics, our experts build CRM solutions that provide the necessary reporting tools needed for strategic planning and growth.

Customer service

Elevate your customer service with CRM tailored for efficient issue resolution. We integrate customer service modules, ensuring quick access to customer history and preferences. Transform your CRM into a central hub, enabling customer service representatives to provide personalized and efficient support.

Order fulfillment

Optimize your order fulfillment processes with CRM functionalities that enhance order tracking, inventory management, and order processing. We customize your CRM to be a centralized platform for managing the entire order fulfillment lifecycle, improving accuracy and reducing fulfillment times.

Third-party vs. custom-made client solutions

Reach, engage, and convert your target audience with custom CRM solutions

Research suggests that the implementation of CRM systems can yield a substantial return on investment (ROI) of $8.7 for every dollar spent. Furthermore, the seamless accessibility to CRM data has been shown to reduce the sales cycle duration by 8-14%, leading to increased productivity and faster revenue generation.

At Daffodil, our team of CRM development experts understand the pivotal role that CRM plays in enhancing customer engagement, streamlining operations, and ultimately boosting profitability. We specialize in assisting global enterprises with the development, migration, and adoption of tailored CRM solutions. Partner with us to unlock the full potential of customer data, enhance retention strategies, and improve internal communication — all through a unified interface.

Custom CRM Development company
Struggling to keep customers engaged throughout their journey? Enhance customer engagement through custom CRM solutions.

Why Daffodil Software

Recognized excellence, proven customer satisfaction

Daffodil software clients - Everest Group

Categorized as an aspirant in global PEAK Matrix assessment

Daffodil software clients - Gartner

Recommended vendor for custom software development services

Daffodil software clients - Frost & Sullivan

Mentioned as a company to watch in the AI space

Daffodil software clients - Zinnov Zones

Categorized as a leader in digital engineering services


years of software engineering excellence


global clientele


Avg CSAT score


customer retention rate

Innovation redefined

We create custom CRM solutions to help you improve business outcomes and enhance customer interactions.

Watch our brand video.

Frequently Asked Questions (FAQs)

Why do I need custom CRM development?

Custom CRM development ensures that your CRM system aligns perfectly with your unique business processes and requirements. It allows you to have features and functionalities tailored to your specific needs, providing a more efficient and effective solution compared to off-the-shelf CRM options.

The timeline for custom CRM development depends on the complexity of your requirements and the features you need. A detailed analysis and planning phase precedes development, and timelines can vary. We work closely with clients to provide realistic estimates and ensure timely delivery. For more information, book a no-obligation consultation with our CRM experts.

Absolutely. Our CRM integration services include connecting your existing CRM with new tools seamlessly. Whether it’s marketing automation, analytics tools, or any other software, we ensure a smooth data flow between systems.

While the initial integration is a project, maintaining the integration is an ongoing process. We provide support and monitoring to ensure that the integrated systems continue to work harmoniously. Regular updates and adjustments may be needed based on evolving business needs.

Certainly. Whether you use platforms like Shopify, WooCommerce, or others, we have experience integrating CRMs with various e-commerce systems. This integration enhances order processing, customer communication, and overall e-commerce efficiency.

We understand the importance of minimizing disruptions. Our integration process is meticulously planned to ensure minimal impact on your current operations. We work closely with your team to schedule integration activities during low-impact periods to guarantee a smooth transition.