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Core capabilities of top medical practice management software systems

Smart scheduling & patient access

We develop intelligent scheduling systems that adapt to your workflows. It includes real-time availability checks, provider-specific rules, group scheduling, etc. We integrate it with patient self-service portals to support online bookings, automated reminders, and multi-channel communication (SMS/email/chatbot). It ensures seamless access to care & reduced no-shows.

Patient records & document management

We build fully integrated modules for managing patient demographics, clinical documents, diagnostic reports, and visit histories. We securely integrate it with your EHR/EMR and provide you with role-based access controls so your staff always has access to the right information at the right time. Everything is done while meeting compliances like HIPAA, GDPR, and more.

Telehealth & virtual care

Incorporating native telehealth functionality into your custom PMS solution to meet the growing demand of hybrid healthcare. It includes secure video consultations, digital consent forms, e-prescriptions, virtual waiting rooms, and post-visit summaries. All accessible without any third-party dependencies.

Billing & insurance management

We help you simplify billing & insurance management with features like charge capture, automated claim generation, ICD/CPT coding assistance, and denial management. We integrate real-time insurance verification and prior authorization workflows powered by payer APIs to make sure you get paid faster with fewer errors.

Workflow automation & staff collaboration

Developing a task automation engine and collaborative tools that allow your staff to assign, track, and escalate tasks. We help you sync and automate everything from appointment follow-ups to lab results alerts to reduce manual hand-offs and improve accountability across your care team.

Analytics, reporting & interoperability

Embed custom-built dashboards into your practice management software (medical) as per your KPIs. Tracking everything from provider productivity, patient inflow, to claim status. With HL7/FHIR-powered interoperability, we bring together all required data seamlessly and accurately.

Smart scheduling & patient access

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We develop intelligent scheduling systems that adapt to your workflows. It includes real-time availability checks, provider-specific rules, group scheduling, etc. We integrate it with patient self-service portals to support online bookings, automated reminders, and multi-channel communication (SMS/email/chatbot). It ensures seamless access to care & reduced no-shows.

Patient records & document management

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We build fully integrated modules for managing patient demographics, clinical documents, diagnostic reports, and visit histories. We securely integrate it with your EHR/EMR and provide you with role-based access controls so your staff always has access to the right information at the right time. Everything is done while meeting compliances like HIPAA, GDPR, and more.

Telehealth & virtual care

+

Incorporating native telehealth functionality into your custom PMS solution to meet the growing demand of hybrid healthcare. It includes secure video consultations, digital consent forms, e-prescriptions, virtual waiting rooms, and post-visit summaries. All accessible without any third-party dependencies.

Billing & insurance management

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We help you simplify billing & insurance management with features like charge capture, automated claim generation, ICD/CPT coding assistance, and denial management. We integrate real-time insurance verification and prior authorization workflows powered by payer APIs to make sure you get paid faster with fewer errors.

Workflow automation & staff collaboration

+

Developing a task automation engine and collaborative tools that allow your staff to assign, track, and escalate tasks. We help you sync and automate everything from appointment follow-ups to lab results alerts to reduce manual hand-offs and improve accountability across your care team.

Analytics, reporting & interoperability

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Embed custom-built dashboards into your practice management software (medical) as per your KPIs. Tracking everything from provider productivity, patient inflow, to claim status. With HL7/FHIR-powered interoperability, we bring together all required data seamlessly and accurately.

How we solved complex healthcare challenges:

Share your current workflow challenges, and we’ll map the right features to automate.

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Our PMS development services can help you with:

Improved clinical workflow

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Optimize administrative and medical processes involved in delivering patient care with our custom PMS development solutions. With the right technology and workflow standardization, increase staff efficiency, reduce errors & delays, and enhance patient outcomes.

Enhanced patient convenience

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Ensure accessible patient care with options such as online appointment scheduling, telehealth visits, clinical alerts, secure messaging, e-prescribing, etc. This streamlines administrative tasks, reduces patient wait times, and improves the patient experience.

Personalized patient care

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Improve patient-provider relationships by providing personalized care to the patients. Capture, manage, and analyze patient data to offer customized consultation & treatment plans for better health outcomes. 

Reduced errors

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Minimize risk and errors associated with manual record keeping & billing, improve insurance reimbursements, ensure patient safety, and reduce financial losses for healthcare providers with a digital health record management system.

Improved compliances

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Comply with regulatory requirements and standards of the healthcare industry to ensure secure storage and transmission of patient data, standardize practice, and improve efficiency.

Interoperability across systems

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Seamlessly connect with EHRs, labs, pharmacies, imaging centers, and billing platforms to ensure continuity of care and efficient data exchange across your ecosystem.

Custom analytics & insights

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Access tailor-made dashboards and real-time reporting tools that align with your KPIs, whether it’s appointment trends, financial performance, or patient flow optimization.

Top Practice Management Software 2023 with our custom practice management software

Features we can help you develop for your medical practice management software

We make sure your entire healthcare operation is seamless, where all your systems are well-connected. Our team of healthcare software developers seamlessly integrates your existing tools that you already use, as well as new modules you require. The focus is to boost your productivity, care coordination, and data flow across your practice.

Patient record management patient record management
Automated notifications & alerts Automated notifications & alerts
Billing and invoice management Billing management
Patient portal Patient portal
Real-time tracking and monitoring Real-time tracking and monitoring
Real-time insurance checks Real-time insurance checks
Practitioner 360 dashboards Practitioner 360 dashboard
Appointment scheduling Appointment scheduling
E-prescription E-prescription
EHR integration EHR EMR
Revenue cycle management Revenue cycle management
Clinical decision support Clinical decision support
Clinical workflow management Clinical workflow management
Access control and permissions Access control and permissions
FHIR APIs and SMART on FHIR apps FHIR APIs and SMART on FHIR apps
Telehealth Virtual health
Care coordination Care coordination
Clinical notes and documentation Clinical notes and documentation
Inventory management Inventory management
All-in-one chatbot All-in-one chatbot
Health information exchange Health information exchange

Custom PMS vs. Off-the-Shelf: The choice that defines your practice’s efficiency

Best Medical Practice Management Software 2023

Medical Practice Management Software (PMS) is the digital nerve center of modern healthcare operations. It helps providers schedule appointments, manage patient records, handle billing, and run day-to-day admin with precision.

According to the Office of the National Coordinator for Health IT, nearly 88% of office-based physicians in the U.S. use some form of PMS, yet over 60% report limitations in adapting it to their exact workflows.

That is where custom medical practice management software comes in. Instead of forcing your team to adapt to rigid off-the-shelf systems, a custom PMS solution is designed around your processes and not the other way around. You gain full control, better integrations, future-ready scalability, and compliance without any compromise.

Not sure where to start? We’ll help you define the right modules

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See what our clients have to say about our Medical Practice Management Software

Elevate PMS efficiency with:

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Machine learning

Practice management systems are primarily responsible for managing administrative tasks such as appointment scheduling, patient record handling, billing & claim management, etc. Machine learning algorithms can help streamline these tasks, and improve the efficiency & accuracy of several management tasks. Here are a few ideas on how AI can be implemented with your custom PMS:

◉ Clinical decision support (Diagnosis and treatment)
◉ Predictive analysis (Predict patient demands, optimize scheduling)
◉ Patient engagement (Personalized communication)
◉ Fraud detection (Analyzing unusual billing patterns)

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Natural language processing

Natural Language Processing in a healthcare PMS can be used to extract insights from unstructured medical data, such as physician notes, patient complaints, unstructured clinical documentation, etc. Some of the ways NLP can be embedded into a practice management software include:

◉ EHR documentation (Extract info from unstructured clinical data)
◉ Patient engagement (Analyze patient complaints & feedback)
◉ Clinical coding (Extract codes from clinical documentation)

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Internet of Things

In a healthcare PMS, the Internet of Things can help to automate and streamline tasks that lead to improving the efficiency & quality of care. Some of the innovative ways IoT can be embedded into healthcare PMS include:

◉ Remote patient monitoring (Track patient health with vital signs, glucose levels, medication adherence, etc.)

◉ Managing healthcare assets (Medical equipment & supplies, reducing waste, inventory management)

◉ Workflow optimization (Patient check-ins, medication dispensing, appointment scheduling, etc)

 

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Blockchain

In a practice management system, Blockchain technology can be used to improve security, transparency, and efficiency in several ways. Here are a few examples of how Blockchain can improve practice:

◉ Data management (Secure patient data including medical records, treatment plans, etc. that can be accessed by an authorized care provider)

◉ Payment processing (Smart contracts for payments when a certain condition is met. For example, completion of a medical procedure)

What no one tells you about building a health tech software

With over 15 years of experience, Michał shares his journey from sports enthusiast to a leader in digital health, offering insights into the unique challenges and opportunities in health tech. Discover how developing software for healthcare differs from other industries, the importance of balancing rapid innovation with compliance, and the human side of healthcare technology.

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Frequently asked questions (FAQs)

What is the cost of practice management software?

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The cost of building a custom medical practice management software depends on various factors based on the features, integrations, scalability requirements, and regulatory needs specific to your practice. The best medical practice management software is one that’s built around your unique workflows, ensuring long-term ROI and operational efficiency.

To get a tailored estimate, we recommend setting up a consultation with our healthcare tech experts.

Can I integrate the PMS with the internal system?

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Yes, our medical PMS can be integrated with the existing solutions. The PMS can be integrated with external solutions to increase the scope of PMS performance.

What is the timeline for the implementation of medical practice management software systems?

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The implementation timeline for medical practice management software systems depends on several factors. It includes the complexity of features, third-party integrations, data migration needs, and compliance requirements. Typically, we follow a phased approach to ensure smooth deployment, staff onboarding, and minimal disruption to existing operations.

To get a precise timeline, connect with us for your complimentary consultation session, wherein our health-tech experts will understand your requirements and suggest a custom timeline that meets your needs.

How do you ensure compliance with regulations like HIPAA, FHIR, and HL7 in PMS development?

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We prioritize compliance at every stage of developing your custom medical practice management software. The solutions we engineer come with built-in support for HIPAA, FHIR, HL7, ONC, HITECH, and other regional standards like GDPR and DISHA.

Our developers follow best practices such as data encryption, role-based access control, audit trails, and secure cloud infrastructure. They make sure your PMS stays fully compliant and audit-ready at all times.