Devi Singh

Your organization probably keeps paper files, uses multiple Excel sheets or a combination of both to manage various HR-related information. It can be time-consuming and difficult even for a small organization. As time progresses and your organization scales up, such a system would almost be unmanageable.

In the past few years, we have seen an explosion in cloud-based software for all business needs. Companies like Salesforce provided incredible value to their customers through their cloud software and Software as a Service (SaaS) model.

While it might seem difficult to decide between the Sales Cloud and Service cloud, taking a deeper look at the features offered by each of them will help you pick the product that best suits your needs.

A good Customer Relationship Management (CRM) system can take your business to new heights. And as per research by Gartner, the Worldwide customer experience and relationship management software market grew by 15.6 percent in 2018.

The most effective HR practices are the ones where the focus is on company-employee engagement and building a symbiotic relationship that is conducive to both.

With remote jobs and gig economy on the rise, it only makes sense for businesses to go for Offshore Development Centre now more than ever. A report by Statista shows the outsourcing market in the US in 2020 stands at $132.9 billion and is only going to grow by 1.6 percent this year alone.

Counted as among the top healthcare CRMs by the Healthcare IT and Insights company, KLAS, Salesforce Healthcare Cloud services are here to transform the patient-provider relationship. The cloud pushes healthcare providers to acknowledge patients as customers and value their decisions.

Converting prospects into customers­ – the ultimate goal of closing more sales – depends on how you prospect your customers. Are you doing it any differently? By differently we mean using automation to nudge your prospect to take the next step in the journey. If yes, it’s great if not then read on.

The world saw a rise in telehealth in the wake of the Coronavirus pandemic. The COVID-19 outbreak not only shaped how we approach health amidst social distancing and lockdowns but pushed health service providers to realign their set-ups for the growing virtual care solutions.

Fervently focused on delivery - the pharmacy industry on its constant hunt for a breakthrough has hit the spot with automation. An arrow in the quiver, pharmacy automation has made juggling the rising demand for cutting-edge products, and exceeding competition easy for pharmacists, clinicians, and even pharmaceutical companies.