Being on the cloud comes with a cost. And as more and more organizations switch to the cloud, there arises a need to have a mechanism to control the rising cloud costs.    Most IT departments tend to disregard the fact that cloud resources are metered which often leads to a spike in data fee. To this end, companies need to hire a cloud economist.

In a rapidly changing software-driven scenario, businesses need to switch to Cloud-native application development. And subsequently, comes the need for testing in a cloud-native environment.

The two most prominent ways to deploy your applications to the Microsoft Azure cloud are: Azure App services and Cloud services while Service Fabric is a container orchestrator for deploying microservices across machines.

Distributed Cloud is being hailed as the next generation of Cloud Computing.  Shifting to a cloud is beneficial to businesses. But which model is the most suitable for your organization takes some thought.

It was 31st December when WHO’s Country Office in the People’s Republic of China got the news from a media statement by Wuhan Municipal Health Commission, of a case of “viral pneumonia” in Wuhan, capital of Central China’s Hubei province. What seemed to be a “viral pneumonia”, after detailed studies were coined as a novel coronavirus, thus marking the inception of the COVID-19 pandemic.  

Cloud service wars in a serverless architecture are not new. Serverless computing is a software design platform that hosts applications through third-party service doing away with the need for server management by the developer.

Deciding on the platform that optimally serves your customers’ needs is a tough choice to make. Before we make a comparison between Salesforce Commerce Cloud and SAP Commerce Cloud let’s first understand what they are.

A good CRM is not only important for business growth.  It is essentially important in building long-lasting, sustainable relationships with your customers.  Because hey, if your customers are happy, your business is bound to grow. Right?

So, how does Salesforce Health cloud work with EMR data?  Salesforce Health cloud provides a 360-degree view of a patient’s history to the practitioners and other stakeholders in the healthcare industry.

According to a 2019 report by the State of Service, about 93% of customers still prefer service via phone. Undoubtedly, phone calls are a clear winner in customer service.  Even in the digital age with several channels of communication at disposal, customers still choose to call to resolve their issues.