Success Story

Ringley Group leverages technology to seamlessly connect landlords and tenants across the UK

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Over the past 20 years, Ringley Group has steadily expanded to provide a comprehensive range of property solutions.  The group consists of six different businesses – law, survey, building engineering, finance, build-to-rent and property management. It offers a comprehensive range of  property solutions online in various facets including surveys, valuations, legal services, property/facilities management and sales and lettings. Their managed portfolio covers 300 blocks in England, which has over 10,000 properties. 

  • 10,000+ properties listed
  • 28% reduction in rental voids
  • 46% increase in rental period
  • 22% reduction in TAT for repair works

Business Requirements

In a competitive build-to-rent market, the key to success is securing long-term tenancies to avoid voids whilst controlling costs to maximize net return. Hence, Ringley Group planned to leverage technology in order to expand their portfolio, connect more tenants with property owners as well as streamline communication and transactions between all the stakeholders. After evaluating numerous software solutions providers, Ringley Group zeroed in on Daffodil Software to develop a web and mobile application named Planet Rent, that could:

  • Automate the entire process of lettings and provide an ecosystem that could ensure centralization of data, adhere to compliance, and provide drilled down reports to property owners, agents as well as tenants.
  • Provide a unified dashboard for tracking deals, repair requests & status, transactions, evacuation period etc. to all stakeholders.

The Solution

Daffodil Software developed hybrid apps for Android and iOS platforms along with a web portal that allows landlords to publish properties to Planet Rent portal, set up their letting agents to use marketing assets (photos, floor plans, EPCs etc.), make offers, contracts, while managing e-contracts and risks all in one place. It also allows tenants to find the most suitable properties and contact or negotiate with the agents online. In order to keep everything organized at one place, following modules for the landlord login were developed.

Transparent and quality controlled experience
for landlords

A compliance dashboard was designed that helps landlords keep critical property, tenancy and marketing documentation up to date and also helps them adhere to compliance such as EPCs, Gas safety, HMO Registrations, PAT testing etc. It alerts the landlords/agents, if anything is missing or expiring soon. It also helps landlords to automate the rent collection process and minimize arrears. Landlords can collect rent from tenants, which gets auto-debited from their account every month.

Marketing and document management system for agents

The agent module allows agents to execute deals in a paperless way, take offers, send out e-contracts and carry out referencing. It also enables them to track repair jobs shared by tenants and invite contractors, assign them repair jobs, and manage them for specific jobs/properties in real time.

Transparent and seamless experience for tenants

Prospective tenants can search and explore properties that are listed on the Planet Rent system. Landlords can invite tenants for sharing reference or make payments by card or bank transfer using a simple link. Tenants can raise a repair request through photo/video, either to the landlord or to the contractor, view repair SLA, track and rate existing repairs. They can also access related tenancy documents such as; contracts, inventories, meter details & service targets from one place.

Impact

Ever since its launch, Planet Rent has been lauded for bringing a comprehensive rental management system for landlords and tenants. So far, the solution has over 10,000 landlords active on the portal. The concept is known to have brought 28% reduction in rental voids with 46% increase in average rental period per tenant.

  • 10,000+ properties listed
  • 28% reduction in rental voids
  • 46% increase in rental period
  • 22% reduction in TAT for repair works

 

“Daffodil has truly helped us realize our vision. The Planet Rent software is exactly what we envisioned while initiating the project. The developers at Daffodil are highly skilled and professional. With their help, we have been able to focus on our core business”

Mary-Anne, Director, The Ringley Group

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