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Tackle pressing patient engagement concerns with customized solutions that:

Lower re-admission rate

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By developing user-friendly interfaces, integrating seamlessly with EHRs, deploying automated reminders, and personalizing care plans, we help empower patients to take charge of their healthcare, lowering readmission rates.

Increase revenue

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Our healthcare software developers assist you in building patient engagement solutions that improve patient satisfaction leading to more referrals and an enhanced reputation, eventually, generating more revenue for your organization.

Accelerate health outcome

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By incorporating various channels like emails, texts, or video calls, we ensure easy communication. Furthermore access to medical records, health education, appointment scheduling, medication adherence etc. improves the overall patient satisfaction. Thus, resulting in better health outcomes.

 

Enhance patient-provider communication

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Through patient engagement software solutions, patients feel empowered as they have access to everything from records to appointments. Timely alerts, reminders & notifications keep them aware about any arising issue. The easy access to doctors ensures swift action on any emerging issues.

Provide deeper data insights

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Creating a solution that offers real time data, patient behavior’s analysis, health outcomes tracking, predictive analytics, patient feedback etc. that can help healthcare providers improve patient satisfaction, enhance care quality and reduce costs.

 

Offer data security & compliance

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With data encryption, access control, keeping compliances in check, regular audits, data backup & recovery, secure APIs etc. we significantly reduce the risk of data breaches.

 

Best Patient Engagement Software 2023 with our patient engagement solutions

Tailor made services to connect you with patients on a deeper level

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EHR/EMR solutions

Facilitate better communication between healthcare providers and patients by making it easier to access, manage and share health information through EHR/EMR integration. Secure messaging platforms, appointment scheduling & reminders, access to medical history etc. increases efficiency of providers.

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Health and nutrition tracking apps

Our healthcare software engineers help you build user-friendly apps that enable patients to monitor their daily health progress. Sync with wearable devices to automatically collect data. Offer personalized plans, recommendations and medications based on the daily records.

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Custom patient engagement apps

Meet your specific needs and requirements through customizable patient engagement apps. Automate operations, streamline healthcare processes & create integrated platforms to engage with your customers across multiple touch points.

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Pathology services

Create an integrated system connecting patients, hospitals, pathology and diagnostic centers. Provide accurate diagnosis, personalized treatment plans and ongoing monitoring of patients’ progress through easy access to diagnostic reports, lab results, and other required medical information.

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Telemedicine solutions

Offer quality care irrespective of geographical locations. Our telemedicine services provide instant virtual care, enhancing accessibility, comfort, and collaboration between patients and healthcare professionals. Experience integrated telehealth with real-time diagnostics and EHR access that help you optimize resource utilization and reduce workload, all at your fingertips.

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Remote patient monitoring solutions

Create solutions for chronic illness supervision, post-operative support, and elderly patient assistance. Reduce hospital readmissions and heighten patient satisfaction. Integrate cutting-edge wearables and sensors for continuous monitoring of vitals. Utilize data-driven knowledge to involve patients in their healthcare journey.

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Medical device software development

The medical device market is growing at an unprecedented rate. Therefore, medical device software development has become crucial aspect to stay up to date with the technology trends. Let us help you develop healthcare software that power, intuitive, connected and pocket friendly medical devices.

AI-driven virtual assistants

Deliver round-the-clock patient support with intelligent, conversational AI assistants. We build AI-driven virtual assistants that help patients book appointments, get answers to common questions, receive medication reminders, and complete pre-visit assessments, all through secure, HIPAA-compliant chat interfaces.

Personalization & analytics

Enhance engagement through personalized care journeys powered by real-time analytics and AI. Our solutions leverage patient data that is their clinical history, preferences, & behaviors to create tailored education, reminders, and outreach campaigns. With predictive analytics dashboards, healthcare providers can identify at-risk patients early.

Patient portal

Empower patients with a seamless, self-service experience using a custom digital front door. We develop patient portals that support appointment scheduling, digital check-ins, bill payments, medical record access, and test result viewing all accessible anytime, from any device. Integrated with EHR/EMR systems and compliant with FHIR and HL7.

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EHR/EMR solutions

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Facilitate better communication between healthcare providers and patients by making it easier to access, manage and share health information through EHR/EMR integration. Secure messaging platforms, appointment scheduling & reminders, access to medical history etc. increases efficiency of providers.

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Health and nutrition tracking apps

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Our healthcare software engineers help you build user-friendly apps that enable patients to monitor their daily health progress. Sync with wearable devices to automatically collect data. Offer personalized plans, recommendations and medications based on the daily records.

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Custom patient engagement apps

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Meet your specific needs and requirements through customizable patient engagement apps. Automate operations, streamline healthcare processes & create integrated platforms to engage with your customers across multiple touch points.

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Pathology services

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Create an integrated system connecting patients, hospitals, pathology and diagnostic centers. Provide accurate diagnosis, personalized treatment plans and ongoing monitoring of patients’ progress through easy access to diagnostic reports, lab results, and other required medical information.

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Telemedicine solutions

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Offer quality care irrespective of geographical locations. Our telemedicine services provide instant virtual care, enhancing accessibility, comfort, and collaboration between patients and healthcare professionals. Experience integrated telehealth with real-time diagnostics and EHR access that help you optimize resource utilization and reduce workload, all at your fingertips.

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Remote patient monitoring solutions

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Create solutions for chronic illness supervision, post-operative support, and elderly patient assistance. Reduce hospital readmissions and heighten patient satisfaction. Integrate cutting-edge wearables and sensors for continuous monitoring of vitals. Utilize data-driven knowledge to involve patients in their healthcare journey.

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Medical device software development

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The medical device market is growing at an unprecedented rate. Therefore, medical device software development has become crucial aspect to stay up to date with the technology trends. Let us help you develop healthcare software that power, intuitive, connected and pocket friendly medical devices.

AI-driven virtual assistants

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Deliver round-the-clock patient support with intelligent, conversational AI assistants. We build AI-driven virtual assistants that help patients book appointments, get answers to common questions, receive medication reminders, and complete pre-visit assessments, all through secure, HIPAA-compliant chat interfaces.

Personalization & analytics

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Enhance engagement through personalized care journeys powered by real-time analytics and AI. Our solutions leverage patient data that is their clinical history, preferences, & behaviors to create tailored education, reminders, and outreach campaigns. With predictive analytics dashboards, healthcare providers can identify at-risk patients early.

Patient portal

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Empower patients with a seamless, self-service experience using a custom digital front door. We develop patient portals that support appointment scheduling, digital check-ins, bill payments, medical record access, and test result viewing all accessible anytime, from any device. Integrated with EHR/EMR systems and compliant with FHIR and HL7.

Our patient engagement solutions success stories

Looking to develop a custom patient engagement solution?

Talk to our experts

Features we can help you develop for your patient engagement solution

Personalize your patient engagement solution with a variety of complaint features that enhance the functionality and interoperability in your system

Telehealth Telehealth
AI-driven chatbots All-in-one chatbot
Appointment scheduling Appointment scheduling
Remote patient monitoring Remote patient monitoring
Secure messaging Secure messaging
Patient portal Patient portal
Medication management Medication management
Educational resources Educational resources
Lab integration Lab integration
Personalized health plans Personalized health plans
Automated notifications & alerts Automated notifications & alerts
Real-time health tracking and monitoring Real-time tracking and monitoring
IoT/wearable integration IoT Dashboards & Smart Applications
Symptom checker Symptom checker
Billing and invoice management Billing management
Consent management Consent management
EHR integration EHR integration
Insurance management Real-time insurance checks
Gamification Gamification
Onboarding assistance Onboarding assistance
Multi-lingual support Multi-Currency & Language Support
API integration FHIR APIs and SMART on FHIR apps
See what our clients have to say about our Custom Patient Engagement Solutions
Tillata gibson client of Daffodil software who got Healthcare software development product developed
Tillata Gibson Founder & CEO, Send Mammogram

” Daffodil Software delivered on its promise to complete the backlogged items, providing a more comprehensive solution. They were unique because they provided quality work at an affordable cost — a win-win for both companies.”

Helping you develop unified, personalized and intelligent patient engagement solutions

All about custom patient engagement solutions

At Daffodil Software, we understand the patient’s needs, preferences, and expectations at every touchpoint. Hence, we focus on building comprehensive and personalized patient engagement solutions that not just serve your current requirements but also keep up with evolving patient needs. We help you develop solutions that are safe, secure, and compliant with all industry standards such as HIPAA, HL7, ONC, GDPR, etc.

We hold 20+ years of domain expertise in healthcare software development and have experience working with 100+ clients across the globe. This wealth of experience enables us to comprehend the intricacies of healthcare IT solutions, effectively address modern-day challenges, and embrace future technologies.

Standards and compliance

Our customized patient engagement solutions development services strictly adhere to medical standards and compliances. Data security is the cornerstone of our software solutions. Our policies ensure data interoperability and secure electronic access. We are compliant with standards for the exchange, integration, sharing, and retrieval of electronic health information. We also follow international standards to transmit, store, retrieve, print, process, and display medical imaging information.

◉ Adherence with Healthcare Standards such as HIPAA, HL7, FHIR, CDA, DICOM, etc.
◉ Compliance with ISO 9001:2015 certifications
◉ Expertise in Medical terms usage (SNOMED)

Deliver what matters to patients:Convenience

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Patient registration and appointment scheduling

Enable patients to easily register and schedule appointments without any hassle. Empower patients to provide their personal information, medical history, and insurance details through a secure platform, saves time for patients and staff. Appointment scheduling allows patients to view available time slots and book appointments at their convenience. Also, integrates EHRs to ensure that patient information is updated and easily accessible by healthcare providers. It enhances operational efficiency, provides accurate patient information and increases patient engagement.

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Omnichannel communication

Send personalized reminders to patients through various communication channels, such as SMS, email, or phone calls. Customize the content, language, frequency, and timing of reminders to ensure patients receive the information they need at the right time. Also, enables patients to respond to reminders or message healthcare providers directly, allowing them to confirm, reschedule, or cancel appointments with ease. Send automatic notifications to patients for upcoming appointments and reduce no-show rates.

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Digital payments

Enables patients to make secure and convenient payments for medical services. This feature is designed to enhance the overall patient experience, making it easier for patients to manage their healthcare expenses and for providers to streamline their payment processes. Robust security measures, such as encryption and tokenization, to protect sensitive patient data. Allows providers to automate billing and invoicing processes, reducing manual effort and human errors. Multiple payment options, such as credit/debit cards, e-wallets, and direct bank transfers.

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Medical history management

Enable systematic collection, organization, and retrieval of a patient’s medical history, including past medical conditions, surgeries, medications, allergies, and other relevant information. With a comprehensive and up-to-date medical history at their fingertips, healthcare providers can better coordinate care across different specialties and settings. This can lead to more accurate diagnoses, more effective treatment plans, and ultimately, better patient outcomes.

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Integration standards

We ensure that the solutions are built to seamlessly integrate with existing healthcare ecosystems using industry-standard protocols like HL7, FHIR, and SMART on FHIR. This ensures real-time data exchange with EHR/EMR systems, labs, pharmacies, and third-party apps, eliminating silos and supporting true interoperability.

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Gamification & engagement tools

Boost patient motivation and adherence through gamification features embedded into your engagement platform. We develop solutions that incorporate health challenges, goal tracking, reward systems, and personalized milestones to make care journeys more interactive and rewarding for patients.

Upcoming technologies that can change patient engagement software landscape

AI/ML

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AI/ML algorithms are used to analyze patient data and provide targeted interventions, reducing the need for unnecessary tests and treatments. It is used to identify patterns in patient behavior and preferences, allowing healthcare providers to tailor their communication and engagement strategies. AI-powered chatbots and virtual assistants will become more prevalent, helping patients manage their health, schedule appointments, and answer queries. Incorporating predictive analytics and personalized care in patient engagement solutions can help reduce the overall cost of healthcare.

AR/VR

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AR/VR is one of the emerging technologies in healthcare. AR/VR in patient engagement solutions can be used to educate patients about their medical conditions, treatment options, and preventive measures. By visualizing complex medical information, patients can better understand their health and make informed decisions. It can also be used in physical therapy and rehabilitation programs, allowing patients to perform exercises in a controlled and safe environment. It enables healthcare providers to offer remote consultations and virtual visits, improving access to care for patients in rural areas or those with mobility issues.

IoT

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IoT devices can track vital signs, sleep patterns, and other health parameters, alerting healthcare providers in case of any abnormalities. It can help patients manage chronic conditions like diabetes, hypertension, and heart diseases. IoT-enabled wearables and virtual reality systems can assist in physical therapy and rehabilitation, providing real-time feedback and progress tracking. These devices empower patients to take control of their health, leading to increased satisfaction and better engagement with healthcare providers.

Voice Technology (Voice AI / Voice Assistants)

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Voice-enabled technology is transforming how patients interact with healthcare platforms by offering intuitive, hands-free engagement. From scheduling appointments and refilling prescriptions to receiving medication reminders and symptom guidance, Voice AI enhances accessibility, especially for elderly, visually impaired, or non-tech-savvy patients. Integration with smart home devices and mobile assistants makes these interactions seamless and natural.

Ambient Clinical Intelligence (ACI)

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Ambient Clinical Intelligence (ACI) is reshaping clinical workflows by passively capturing conversations and contextual data during patient-provider interactions. Using advanced NLP and AI, ACI tools transcribe, analyze, and integrate data into the EHR in real time, minimizing manual documentation. This allows physicians to focus more on patients and less on screens, ultimately improving clinical efficiency and patient satisfaction.

Personalized medicine and genomics

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Personalized medicine and genomics integrated with AI/ML is used to analyze vast amounts of data, identify patterns, and predict patient responses to specific treatments. By analyzing a patient’s genetic makeup, healthcare providers can identify potential risks and predispositions to certain diseases, enabling them to take preventive measures and tailor treatments accordingly. It also helps in studying how genetic variations affect an individual’s response to medications, allowing healthcare providers to prescribe the most effective drugs and dosages for each patient.

Innovation redefined

Discover how the Daffodil Software developed an AI-powered telehealth application for MayaMD. The application can track over 10,000 symptoms and conditions, and suggest underlying diseases with 94% accuracy.

Watch now.

Frequently asked questions (FAQs)

What is the role of patient engagement?

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Patient engagement plays a crucial role in modern healthcare systems. It refers to the process of involving patients in their healthcare journey, empowering them to take an active role in managing their health and well-being. Patient engagement solutions enable effective two-way communication between patients and healthcare providers. It ensures that patients’ preferences, values, and needs are taken into consideration while planning their care.

It promotes shared decision-making, self-management, and patient-centered care, leading to improved health outcomes, increased patient satisfaction, and reduced healthcare costs.

What are patient engagement tools?

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Patient engagement tools are technologies, platforms, or strategies used by healthcare providers to involve patients in their own healthcare process. These tools aim to improve communication, collaboration, and build a strong relationship between patients and healthcare providers, ultimately leading to better health outcomes.

Some of the tools are:
◉ Mobile health apps
◉ Telemedicine
◉ Patient portals
◉ Wearable devices
◉ Pathology services
◉ Patient satisfaction survey etc.

What are the key measures of patient engagement?

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The key measures to assess the effectiveness of patient engagement are as follows:

◉ Patient Activation Measure (PAM) – It measures to what degree patients are knowledgeable, skilled and confident in managing their own health. This measure helps practitioners to identify on what level patients are engaged and in what areas they need additional support.

◉ Shared decision-making- The degree to which patients are involved in making decisions about their care, including treatment options and care plans.

◉ Patient satisfaction through CAHPS- Measuring overall satisfaction with the care received, which can be done through surveys like the Consumer Assessment of Healthcare Providers and Systems (CAHPS). The survey also provides objective and actionable information for providers.

How to improve patient engagement?

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Improving patient engagement involves fostering stronger communication, trust, and collaboration between healthcare providers and their patients. Here are some strategies to enhance patient engagement:

◉ Utilize technology – Integration technology solutions like custom patient engagement apps, patient portals, telemedicine, pharmacy, health tracking apps etc. to make communication, collaboration, self- management, and active involvement easier.

◉ Educate – Provide patients with relevant, easy-to-understand information about their conditions, treatment options, and self-care. Use multiple formats like written materials, videos, and infographics to cater to different learning styles. Integrations of AR/VR, AI can make educational resources more engaging and easy to understand.

◉ Measure patient engagement: Regularly evaluate patient engagement levels using surveys, feedback, and patient-reported outcomes. This can help identify areas for improvement and track progress over time.

What interoperability standards do you support?

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We support a wide range of healthcare interoperability standards, including HL7, FHIR, and SMART on FHIR, ensuring seamless data exchange across systems like EHRs, labs, pharmacies, and third-party health apps. Our solutions are designed to integrate with platforms like Epic, Cerner, Allscripts, and Athenahealth while maintaining strict compliance with HIPAA and HITRUST protocols. This allows for efficient, secure, and scalable patient engagement systems.

What is the cost of developing custom patient engagement software?

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The cost of developing a custom patient engagement software solution can vary widely based on the features, complexity, integrations (such as EHR/EMR, wearable devices), compliance requirements (like HIPAA, HITRUST), and development timeline. At Daffodil, we offer flexible engagement models and provide tailored estimates based on your specific needs and goals.

 

What is the timeline for developing custom patient engagement software?

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The development timeline for a custom patient engagement platform typically starts from 12 weeks and goes up depending on the scope and technical requirements. MVPs (Minimum Viable Products) with core functionalities like patient portals, reminders, and secure messaging can be launched faster, while solutions involving AI, wearable integrations, or multi-language support may take longer. Our agile development process ensures faster time-to-market without compromising on quality, compliance, or scalability.

Schedule a consultation session to get a precise timeline for your solution.