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Refine patient’s healthcare journey through a comprehensive digital front door

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All-Encompassing Personal Health Information (PHI)

Our patient portal development ensures that patients have complete, unfettered, and 24/7 access to their clinical notes post-consultation, fostering transparency and engagement in their healthcare journey. This also aids in addressing the open notes international movement. By centralizing medical history, lab results, and treatment plans, the PHR system not only streamlines patient-doctor communication but also supports continuity of care, even when switching providers or navigating complex health systems.

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AI-Enabled Telehealth

With AI, improve the convenience and accessibility of your healthcare services. Incorporate functionalities like AI-enabled provider transcripts, ML algorithm-powered symptom checker, sentiment analysis, anomaly detection for early intervention, predictive analytics for better resource utilization, NLP-based clinical notes interpretation, integration with Smart wearables, etc. in your custom patient portal. It helps in predicting patient needs, personalizing treatment plans, and optimizing healthcare outcomes. It contributes to a reduction in hospital readmissions and facilitates the management of healthcare resources by predicting peak demand times and patient influx.

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Dedicated Disease Management Modules

Offer patient-centric care plans tailored to specific chronic conditions such as diabetes, heart disease, and asthma. The dedicated disease management modules of our patient portal integrate evidence-based guidelines and personalized treatment strategies. It incorporates predictive analytics to anticipate disease progression and prevent complications. This feature can significantly reduce healthcare costs by mitigating the risk of emergency interventions and hospitalizations.

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Seamless EHR & Third-Party App Integration

Enables a cohesive healthcare ecosystem by allowing diverse applications (PMS, CRM, Pharmacy, Labs), electronic health records (EHR), remote patient monitoring(RPM) apps, and patient portals to work in sync. It facilitated real-time data exchange ensuring instant access to critical patient information and informed decision making. It paves the way for holistic data view, advanced data analytics, and makes the system compliant with regulatory requirements.

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Personalized AI Avatar

Using AI to connect data from EHRs and smart wearables to offer personalized health recommendations. It enables a real-time snapshot of a patient’s current health status. With features like health scores, mood tracking, mental health support(stress-relief exercise, mindfulness medication), Health-goal setting, AI-Health assistance, etc. you can mitigate potential risks to patient health. It can enhance the overall patient experience and provide them with a personalized touch.

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Meet Regulatory Compliance

Meet evolving regulatory standards, such as the Stage 2 Meaningful Use criteria. This criteria mandates that providers offer patients online access to their medical records, which has been a significant driver in the adoption of patient portals. Our patient portal development also aligns with the Promoting Interoperability Program ensuring that all patients have the capability to view, download, and transmit their health information. We have expertise in developing region-specific compliant software like HIPAA for the US, GDPR for Europe, etc. Adhering to these regulations effectively and promptly is essential to avoid hefty financial penalties.

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All-Encompassing Personal Health Information (PHI)

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Our patient portal development ensures that patients have complete, unfettered, and 24/7 access to their clinical notes post-consultation, fostering transparency and engagement in their healthcare journey. This also aids in addressing the open notes international movement. By centralizing medical history, lab results, and treatment plans, the PHR system not only streamlines patient-doctor communication but also supports continuity of care, even when switching providers or navigating complex health systems.

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AI-Enabled Telehealth

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With AI, improve the convenience and accessibility of your healthcare services. Incorporate functionalities like AI-enabled provider transcripts, ML algorithm-powered symptom checker, sentiment analysis, anomaly detection for early intervention, predictive analytics for better resource utilization, NLP-based clinical notes interpretation, integration with Smart wearables, etc. in your custom patient portal. It helps in predicting patient needs, personalizing treatment plans, and optimizing healthcare outcomes. It contributes to a reduction in hospital readmissions and facilitates the management of healthcare resources by predicting peak demand times and patient influx.

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Dedicated Disease Management Modules

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Offer patient-centric care plans tailored to specific chronic conditions such as diabetes, heart disease, and asthma. The dedicated disease management modules of our patient portal integrate evidence-based guidelines and personalized treatment strategies. It incorporates predictive analytics to anticipate disease progression and prevent complications. This feature can significantly reduce healthcare costs by mitigating the risk of emergency interventions and hospitalizations.

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Seamless EHR & Third-Party App Integration

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Enables a cohesive healthcare ecosystem by allowing diverse applications (PMS, CRM, Pharmacy, Labs), electronic health records (EHR), remote patient monitoring(RPM) apps, and patient portals to work in sync. It facilitated real-time data exchange ensuring instant access to critical patient information and informed decision making. It paves the way for holistic data view, advanced data analytics, and makes the system compliant with regulatory requirements.

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Personalized AI Avatar

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Using AI to connect data from EHRs and smart wearables to offer personalized health recommendations. It enables a real-time snapshot of a patient’s current health status. With features like health scores, mood tracking, mental health support(stress-relief exercise, mindfulness medication), Health-goal setting, AI-Health assistance, etc. you can mitigate potential risks to patient health. It can enhance the overall patient experience and provide them with a personalized touch.

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Meet Regulatory Compliance

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Meet evolving regulatory standards, such as the Stage 2 Meaningful Use criteria. This criteria mandates that providers offer patients online access to their medical records, which has been a significant driver in the adoption of patient portals. Our patient portal development also aligns with the Promoting Interoperability Program ensuring that all patients have the capability to view, download, and transmit their health information. We have expertise in developing region-specific compliant software like HIPAA for the US, GDPR for Europe, etc. Adhering to these regulations effectively and promptly is essential to avoid hefty financial penalties.

Customer success stories

Get the perfect patient portal developed for your practice.

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Features we can help you develop for your patient portal

Personalize your patient portal with a variety of complaint features that enhance the functionality and interoperability in your system

Medical record management patient record management
Appointment scheduling and management Appointment scheduling
Telehealth Virtual health
Lab report sync Lab integration
Medical history tracking Medical history tracking
Role-based access control Role-based access control
Care coordination Care coordination
Automated notifications & alerts Automated notifications & alerts
Secure billing and payments Billing management
Provider directory Provider directory
Real-time health tracking and monitoring Real-time tracking and monitoring
Educational resources Educational resources
Prescription refills Prescription refills
Personalized dashboards Practitioner 360 dashboard
Multi-lingual support Multi-Currency & Language Support
Insurance management Real-time insurance checks
AI-driven chatbots Secure messaging
Personalized health plans Personalized health plans
Chronic care management Chronic care management
IoT/wearable integration IoT Dashboards & Smart Applications
API & third-party app integration FHIR APIs and SMART on FHIR apps

Benefits of patient portal development that set you apart

Boost Patient Engagement

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Effectively engage your patient with features like AI-enabled telehealth, personalized health dashboards, sentiment analysis/mood tracking, personalized avatars, gamified wellness challenges, and educational resources. Patients can easily track their health progress through medication reminders, testing & appointment history, health metrics, treatment plans, etc. leading to better health outcomes and satisfaction.

Achieve Interoperability

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By achieving standards like FHIR, and secure APIs, a patient portal can seamlessly exchange data with EHR, HMIS, Practitioner dashboard, labs, PMS, HIS, etc. Ensuring up-to-date PHI and accessibility across different healthcare systems facilitating a unified patient repository enabling comprehensive view, explored insights, coordinated care, reducing the likelihood of errors, and avoiding government penalties.

Enhanced Patient-Doctor Communication

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With secure messaging, virtual consultations, AI chatbot, patient-provider transcripts, symptom checker, and real-time notifications, enhance communication between patients and healthcare providers. By enabling direct messaging through HIPAA-compliant communication channels, patients can discuss their health concerns, receive timely advice, and get answers to their questions without the delays traditionally associated with in-person visits.

Flexibility & Scalability

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Cloud-based architecture provides the required infrastructure to scale up and down based on the usage. Modular designs allow the incorporation of additional features like EHR modules, HMIS capabilities, AI-telehealth, reporting dashboards, etc., or integrate with emerging technologies. Ensuring that the solution grows along with the organization.

Meet Compliance Requirement

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By incorporating robust security measures such as encryption, multi-factor authentication, and regular security audits, a patient portal can meet compliance requirements like HIPAA in the US, GDPR in Europe, and other regional regulations. Additionally, features that support patient consent and access logs help maintain transparency and trust.

Preventive or Chronic Disease Management

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Tools and features like RPM allow healthcare providers to track vital signs and symptoms in real-time, enabling timely adjustments to treatment plans. Customizable care plans and educational content tailored to specific conditions empower patients to manage their health proactively. Virtual consultations reduce the need for frequent hospital visits. Thus, reducing the overall cost of care.

Benefits of Patient Portal

The expanding role of patient portal in healthcare offering

Patient portal

The integration of a patient portal into your healthcare system is becoming increasingly essential. The market for patient portals is projected to expand significantly, reaching $11.14 billion by 2028, with a robust CAGR of 20.2%. The healthcare industry is experiencing growth due to advancements in technology such as AI-enabled features like chatbots, virtual assistants, transcripts, etc. that streamline patient communication and the expansion of telehealth services. With ongoing regulatory support and incentives, these technological advancements are being embraced by healthcare providers across the board. As we prioritize value-based care, focused on improving efficiency and patient outcomes, the need for secure and interoperable patient portals has never been greater. By integrating patient portals, providers can significantly enhance patient engagement, improve clinical outcomes, and boost productivity.

See what our clients have to say about our healthcare solutions
Tillata gibson client of Daffodil software who got Healthcare software development product developed
Tillata Gibson Founder & CEO, Send Mammogram

” Daffodil Software delivered on its promise to complete the backlogged items, providing a more comprehensive solution. They were unique because they provided quality work at an affordable cost — a win-win for both companies.”

Innovation redefined

We create agile and adaptable healthcare applications to help you improve patient outcomes.

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Frequently Asked Questions

What are the key features to include in a patient portal?

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A well-designed patient portal should incorporate the following key features:

1. All-Encompassing Personal Health Information (PHI): The portal must provide a comprehensive view of the patient’s medical records, including medication lists, lab and test results, medical history, and clinical summaries.

2. AI-enabled Telehealth: Integration of artificial intelligence with telehealth capabilities allows for smarter patient engagement, predictive analytics, and enhanced care delivery.

3. Dedicated Disease Management Modules: These specialized sections within the portal can help patients manage chronic conditions with tailored content and tracking tools.

4. Seamless EHR & Third-Party App Integration: The portal should integrate smoothly with electronic health records (EHR) and other healthcare apps to ensure a unified patient experience and prevent data silos.

5. Personalized AI Avatar: An AI-driven virtual assistant can guide patients through the portal, answer their questions, and provide a more interactive experience. Also, an AI avatar can provide a real-time snapshot of a patient’s health.

6. Meet Regulatory Compliance: The portal must adhere to healthcare regulations, such as HIPAA in the United States, and GDPR in Europe to ensure patient data privacy and security.

How can a patient portal help optimize expenses for providers?

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Patient portals can significantly optimize healthcare providers’ expenses by:

  • •Reducing administrative costs through self-service features for appointment scheduling, prescription refills, and accessing test results. They enhance efficiency, leading to better resource allocation and the potential to increase patient throughput.
  • •Automated reminders from the portal reduce no-shows, preserving revenue.
  • •Patient engagement through the portal improves health outcomes and can decrease the need for costly interventions.
  • •Online billing and payment functionalities streamline revenue cycles and improve cash flow.
  • •Accurate data entry by patients can lead to improved documentation and coding for billing, while centralized access to patient information helps avoid duplicate testing.
  • Compliance with regulatory requirements through portal usage can result in financial incentives, and a user-friendly portal can improve patient retention and attract new patients, further enhancing financial stability for healthcare providers.

What is the estimated cost of developing and implementing a patient portal?

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The total cost of ownership for a custom patient portal is highly variable and depends on your specific requirements. Initial development costs are influenced by the desired features, level of customization, and the scale of your practice. Implementation expenses include data migration, staff training, and initial support, which vary based on the complexity of your existing systems and processes. Ongoing maintenance costs for updates and upgrades will also contribute to the TCO and depend on the evolving needs of your practice. Given the customized nature of patient portals, it’s difficult to provide a precise cost without a detailed assessment of your needs. A detailed consultation is necessary to determine a more accurate cost estimate tailored to your organization.

How will the patient portal integrate with our current EHR/EMR system?

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Our patient portal is designed to seamlessly integrate with your current Electronic Health Records (EHR) or Electronic Medical Records (EMR) system. This integration allows for real-time data exchange, ensuring that patient information is up-to-date and accessible both within the portal and your existing EHR/EMR system. The integration process involves:

  • •Compatibility Check: We ensure compatibility between our patient portal and your EHR/EMR system, including software versions and customizations.
  • •Data Mapping: Our team will collaborate with you to establish a data flow between systems, ensuring accurate synchronization of patient health records, appointments, prescriptions, and other pertinent information.
  • •Secure Connectivity: We use industry-standard protocols like FHIR, or other APIs supported by your EHR/EMR to establish a secure connection. This ensures safe data transfer while maintaining patient privacy and compliance with healthcare regulations such as HIPAA.
  • •Testing and Validation: Before going live, we thoroughly test the integration to ensure that all functionalities are working as expected and that data integrity is maintained in both systems.