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Our ecommerce consulting services can help you with:

Choosing an optimal ecommerce platform

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We assess your ecommerce platform to come with the best tools and platforms that could be crucial in taking your business forward.

Planning an ecommerce technology roadmap

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Let our team of experienced professionals build a strategic plan that will identify and prioritize the technological initiatives that align best with your company’s objectives and growth prospects.

Improving customer experience

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Our ecommerce consulting team will brainstorm and chart out a seamless, personalized and intuitive digital customer journey that can significantly boost customer satisfaction, loyalty, and ultimately, revenue.

Managing large scale ecommerce initiatives

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We will anticipate potential risks and thoroughly manage activities like ecommerce replatforming, cloud migration, ecommerce solution re-architecting, and more, which are known to be time-consuming and expensive.

Building an omnichannel customer experience

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Leverage our expertise to deliver a personalized, channel-agnostic experience across touchpoints to enhance customer loyalty and trust.

Ecommerce Consulting Services

Our ecommerce consulting service offerings include:

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eCommerce strategic consulting

Our team conducts thorough market research, competitive analysis, and customer behavior studies to identify growth opportunities and areas for improvement in your current e-commerce strategy. We then work closely with you to develop and implement a comprehensive plan that optimizes your online channels, enhances your brand visibility, and ultimately, drives your sales and profitability.

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eCommerce technology consulting

Keeping your ecommerce objectives in mind, our ecommerce consulting team assesses the current infrastructure or platform in place and suggests the right technology to make your company grow in a scalable manner. Our team will iron out all the pain points and build effective solutions to strengthen your market position with the right ecommerce platform.

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CX consulting

Our team of experienced consultants utilizes cutting-edge tools and methodologies to understand your customers’ journey and identify areas for improvement. We analyze every touchpoint to ensure a seamless, engaging, and personalized experience for your customers so that your business can achieve its intended goals.

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Omnichannel strategy consulting

Our omnichannel commerce experience lets you handle every aspect of the physical customer experience; it also manages supporting back-office processes and orchestrates them together with the digital channels. This offers the customer a unified shopping experience and boosts loyalty.

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eCommerce design and development

Our ecommerce design and development services are here to offer comprehensive support in building your digital platform. Our goal extends beyond just helping you create ecommerce solutions; we also focus on fostering their growth. Be it a website or an application, we are equipped to handle it all.

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eCommerce digital strategy

Our strategy focuses on leveraging data analytics to understand customer behavior, preferences, and trends. This allows us to create targeted marketing campaigns, optimize website design and usability, and streamline the buying process.The goal is to engage the customers at various touchpoints to drive customer engagement and retention.

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eCommerce strategic consulting

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Our team conducts thorough market research, competitive analysis, and customer behavior studies to identify growth opportunities and areas for improvement in your current e-commerce strategy. We then work closely with you to develop and implement a comprehensive plan that optimizes your online channels, enhances your brand visibility, and ultimately, drives your sales and profitability.

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eCommerce technology consulting

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Keeping your ecommerce objectives in mind, our ecommerce consulting team assesses the current infrastructure or platform in place and suggests the right technology to make your company grow in a scalable manner. Our team will iron out all the pain points and build effective solutions to strengthen your market position with the right ecommerce platform.

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CX consulting

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Our team of experienced consultants utilizes cutting-edge tools and methodologies to understand your customers’ journey and identify areas for improvement. We analyze every touchpoint to ensure a seamless, engaging, and personalized experience for your customers so that your business can achieve its intended goals.

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Omnichannel strategy consulting

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Our omnichannel commerce experience lets you handle every aspect of the physical customer experience; it also manages supporting back-office processes and orchestrates them together with the digital channels. This offers the customer a unified shopping experience and boosts loyalty.

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eCommerce design and development

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Our ecommerce design and development services are here to offer comprehensive support in building your digital platform. Our goal extends beyond just helping you create ecommerce solutions; we also focus on fostering their growth. Be it a website or an application, we are equipped to handle it all.

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eCommerce digital strategy

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Our strategy focuses on leveraging data analytics to understand customer behavior, preferences, and trends. This allows us to create targeted marketing campaigns, optimize website design and usability, and streamline the buying process.The goal is to engage the customers at various touchpoints to drive customer engagement and retention.

Our eCommerce consulting approach

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Discovery & analysis

We conduct comprehensive audits of your current eCommerce infrastructure, market positioning, and customer experience. Deliverables include a detailed gap analysis report, competitive landscape assessment, user journey maps, and prioritized opportunity matrix highlighting quick wins and strategic improvements for your business.

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Strategy development

Based on discovery insights, we create your customized e-commerce roadmap. Deliverables include technology selection recommendations, integration architecture plans, customer experience strategy, content and merchandising frameworks, and a phased implementation timeline with clear ROI projections for each initiative.

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Solution architecture

Our technical experts design your optimal e-commerce ecosystem. Deliverables include system architecture blueprints, data flow diagrams, API integration specifications, security protocol documentation, scaling recommendations, and comprehensive technical requirements to guide development efforts.

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Development & implementation

Our implementation advisors establish project governance frameworks with clear roles, responsibilities, and decision-making protocols to maintain momentum throughout execution. We develop testing methodologies that validate technical functionality, user experience quality, and business process alignment before launch.

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Implementation support

We provide expert guidance throughout the build phase. Deliverables include implementation oversight, vendor management frameworks, quality assurance protocols, testing strategies, launch preparation checklists, and regular progress reviews to ensure on-time, on-budget delivery.

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Optimization & growth

Post-launch, we focus on continuous improvement. Deliverables include performance dashboards, A/B testing frameworks, conversion rate optimization plans, personalization strategies, customer retention programs, and data-driven recommendations to maximize your e-commerce ROI.

Our selected ecommerce success stories:

Hear directly from our clients about our eCommerce development expertise

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Optimizing growth with expert eCommerce consulting services for feature-rich solutions

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Dynamic pricing optimization

Boost profitability with real-time pricing adjustments based on demand, competition, and customer behavior. Our ecommerce consultants analyze your pricing data and implement AI-driven algorithms that optimize pricing to maximize margins and sales. This approach helps move overstocked items faster, and strategically price high-demand products.

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Voice commerce capabilities

Capture the growing voice commerce market with AI-powered voice shopping features that account for voice-driven search interactions. Our eCommerce developers develop natural language interfaces that make it easy for customers to search and buy through smart speakers and mobile devices. 

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AR/VR product visualization

Increase customer confidence and reduce return rates with AR/VR-powered product visualization. Our team identifies products ideal for 3D enhancements and creates immersive experiences. High-quality 3D models provide accurate sizing and realistic textures, leading to fewer returns and higher conversions.

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Shoppable video integration

Enhance engagement and increase sales with interactive shoppable videos. We help you integrate seamless purchasing options directly into video content, allowing customers to add items to their cart without disrupting playback. This feature increases order values, improves conversions for high-margin products, and provides measurable ROI. Our team handles technical integration while consulting on video strategies to maximize sales impact.

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Omnichannel management

We equip your ecommerce platform, which exists within a broader ecosystem, with the capability to interact and synchronize with various other systems in real time. This enables adaptable omnichannel fulfillment. Our offerings encompass aspects like inventory control, mobile applications, order handling, fulfillment, and more.

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Advanced search & filter system

Make it easier for customers to find exactly what they need with an intelligent search system. We consult businesses to integrating advanced filtering and faceted navigation that adapt dynamically to user behavior and inventory changes. With seamless implementation and continuous optimization, your business can expect higher conversions, increased average order values, and fewer search-related drop-offs.

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Self Checkout

Today’s consumers have embraced the do-it-yourself trend, and that’s where our skills shine. Ensures a smooth, unobtrusive buying experience via the self checkout system. Decrease the turnaround of the customer journey benefitting the customer as well as utilizing company resources to the fullest extent.

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POS and mPOS

We’ve developed a comprehensive payments infrastructure to provide advantages to your clients. Our most recent POS and mPOS offerings enable a range of tablets and mobile devices to process transactions, bringing your customers’ buying experience into the modern age.

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Hyperlocal fulfillment

Let us equip your infrastructure with numerous mechanisms that facilitate hyperlocal fulfillment, enabling faster delivery. We prioritize addressing your client’s requirements promptly, which fosters customer loyalty and goodwill due to our efficiency.

Achieve eCommerce excellence with Daffodil’s proven expertise

Achieve eCommerce excellence with Daffodil’s proven expertise

Daffodil Software stands as your premier partner in eCommerce transformation, bringing over a decade of specialized digital commerce expertise to every client engagement. Our team of certified eCommerce consultants combines deep technical knowledge with business strategy acumen, having successfully delivered commerce implementations across retail, manufacturing, healthcare, and service industries. 

When you choose us as your eCommerce consulting partner, you gain access to a team that treats your business goals as ours and is committed to measurable results. Our consulting approach emphasizes practical, implementable strategies over theoretical frameworks, ensuring you receive actionable recommendations rather than reports that gather dust. Choose Daffodil, and transform your digital commerce from a transaction platform to a strategic competitive advantage.

Drive data-driven growth with our eCommerce consulting services

Talk to our experts

The future of ecommerce:

AI/ML

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AI/ML in today’s world can be indispensable for business growth and help to streamline your operations. Make use of solutions such as predictive analytics, facial recognition, voice assistant, natural language processing, chatbot development, etc.

AR/VR

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Our experts will help you in aligning your business objectives and challenges with possible AR/VR-based solutions, assessing ROI and a potential roadmap. We can deliver unique propositions like shoppable videos, virtual showrooms, product visualizations that make the purchase journey of your customer much more interactive.

Virtual Assistants

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Maximize your customer engagement time by taking advantage of virtual assistants that handle a huge workload of routine tasks. This helps you keep a lean team and still achieve the desired results.

Innovation redefined

We create agile and adaptable software solutions to help you improve patient outcomes.

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Frequently asked questions (FAQs)

What types of businesses can benefit from eCommerce consulting services?

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A wide variety of businesses can significantly benefit from ecommerce consulting services. Retail businesses, service-based, healthcare providers, and even educational institutions can leverage ecommerce consulting to streamline their booking systems, payment processes, and client management. Moreover, manufacturing and wholesale businesses can also utilize these services to better manage their supply chains.

How do you stay updated on the latest ecommerce trends and technologies?

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Firstly, following reputable online publications, blogs, and websites.
Secondly, subscribing to newsletters and podcasts from the industry.
Thirdly, attending e-commerce conferences and webinars can offer networking opportunities and expose you to the latest industry developments.

How long does an eCommerce consulting engagement last?

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Consulting engagement timelines vary based on your specific needs and objectives. Initial assessments typically take 2-4 weeks, while implementation guidance engagements often span 3-12 months depending on the project scope.

What ROI can we expect from eCommerce consulting services?

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While results vary by business and implementation specifics, our clients see conversion rate improvements of 20-35%, average order value increases of 15-25%, and overall revenue growth of 30-50% within the first year following the implementation of our recommendations. 

Can ecommerce consulting services help with mobile optimization?

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Our development team and consultants can help businesses design and implement a mobile strategy that enhances user experience and boosts sales. They can assist in making websites responsive, ensuring they look and function well on various screen sizes. They can also aid in improving site speed, streamlining navigation, and simplifying checkout processes, all of which are critical aspects of mobile optimization.

What industries do you specialize in for eCommerce consulting?

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Daffodil has deep expertise across multiple commerce verticals including retail, fashion, consumer electronics, home goods, health and wellness, B2B manufacturing, and specialty food and beverage. Our industry-specific knowledge includes unique merchandising strategies, conversion optimization techniques, and fulfillment approaches tailored to each sector.

How do you stay current with rapidly changing eCommerce trends?

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We operate an internal knowledge-sharing system where consultants document emerging trends and successful implementations. Additionally, our work across diverse clients provides firsthand insight into what’s working in the market right now. 

How do you measure the success of your consulting engagements?

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We track metrics including conversion rate improvements, average order value increases, cart abandonment reduction, customer acquisition cost changes, and overall revenue growth. For operational consulting, we measure improvements in fulfillment efficiency, inventory turns, and customer satisfaction.